Terms and Conditions of sale

Portland Pudgy Web Store Terms and Conditions

Welcome to the Portland Pudgy web store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

  1. General

These terms and conditions apply to all transactions made through the Portland Pudgy web store. By placing an order, you agree to these terms and conditions.

  1. Orders

2.1. All orders are subject to availability and confirmation of the order price.

2.2. We reserve the right to refuse any order for any reason.

2.3. Upon placing an order, you will receive an email acknowledging receipt of your order. This email does not constitute acceptance of your order. A contract between us will not be formed until we send you a confirmation email.

  1. Pricing and Payment

3.1. All prices are listed in USD and are subject to change without notice.

3.2. Payment must be made at the time of purchase. We accept cash, check, credit card, ACH or other payment methods as found on our website

3.3. Prices do not include shipping charges or applicable taxes, which will be added to the total amount due.

  1. Shipping and Delivery

4.1. Shipping costs and delivery times vary based on your location and the shipping method selected.

4.2. We aim to dispatch all orders within 30 business days. Delivery times are estimates and not guaranteed. Some items take more time to manufacture.

4.3. We are not responsible for any delays caused by third-party delivery services.

  1. Returns and Refunds

5.1. If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange, subject to the following conditions:

•   The item must be unused and in the same condition that you received it.
•   The item must be in the original packaging.
•   Proof of purchase is required.

5.2. To initiate a return, please contact us at info@portlandpudgy.com for further instructions.

5.3. Shipping costs for returns are the responsibility of the customer, unless the item is defective or we made an error with your order.

5.4. Refunds will be processed within 30 days of receiving the returned item.

  1. Warranty

6.1. Our products come with a 2-year warranty against manufacturing defects. This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

6.2. To make a warranty claim, please contact us at info@portlandpudgy.com with proof of purchase and a description of the defect.

  1. Limitation of Liability

7.1. To the maximum extent permitted by law, Portland Pudgy shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.

  1. Privacy

8.1. We are committed to protecting your privacy. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

  1. Governing Law

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of laws principles.

  1. Changes to Terms and Conditions

10.1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms and conditions.

  1. Contact Information

11.1. If you have any questions about these terms and conditions, please contact us at:

Portland Pudgy
(A brand of Triangle Design Group LLC)

649 Elm St., Biddeford, ME 04005